PHASE 2: COMMUNICATION EXCELLENCE

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PHASE 2: COMMUNICATION EXCELLENCE

Communication remains the most cited employability gap across employers. This phase develops structured, confident, and disciplined communication behaviors.

Meet Your Instructors

Adil Jan

Digital Transformation Leader

Adil has experience in retail, logistics, construction, hospitality, utilities and healthcare where he has spent time developing the IT capabilities of businesses. At the helm of IT, developing high performing teams, he has led the transformations of small and large functions moving their focus from BAU to teams with a vision that aligns with business strategy and goals. Before joining Marshalls plc Adil helped develop the capabilities of Bunzl businesses using digitisation, data insight, work bots, ERP, CRM, WMS, AI, machine learning, predictive analytics amongst other technologies.

What you'll learn

Deliver structured verbal updates in meetings and professional settings using clear, organized communication.
Communicate effectively with managers and senior leaders, using appropriate tone, clarity, and professionalism.
Write professional emails and short reports that are concise, accurate, and aligned with workplace standards.
Participate constructively in meetings, including expressing disagreement respectfully and responding appropriately to feedback.
Apply professional communication standards in both in-person and digital environments, maintaining clarity, accountability, and consistency.

Curriculum

MODULE 3: BUSINESS COMMUNICATION MASTERY

MODULE 4: WORKPLACE WRITING & REPORTING

FREE

Beginner

9 hours